Privacy Policy

1. Who We Are

The People Transformation and Development Aid (PETRAD AID) is a humanitarian and development organisation registered in Kenya, headquartered at Kibra Makina Stage, Nairobi. We are committed to protecting the privacy and personal data of all individuals who interact with our website, programmes, and services.

Contact: info@petradaid.net | Tel: +254 728 364 009

2. What Information We Collect

We may collect the following personal information:

• Contact details — name, email address, phone number (when you contact us, donate, or sign up for updates)
• Donation information — amount, payment reference, frequency (processed securely via M-Pesa or other payment partners)
• Newsletter preferences — email address and name when you subscribe to our updates
• Volunteer/partner enquiries — information submitted via our contact or application forms
• Website usage data — anonymous data via Google Analytics (pages visited, time on site, browser type)

We do not collect sensitive personal data such as national ID numbers, financial account details, or health information unless specifically required for programme delivery and with your explicit consent.

3. How We Use Your Information

• To respond to enquiries and provide requested information
• To process donations and send payment confirmations
• To send newsletters and programme updates (only with your consent)
• To improve our website and user experience
• To comply with legal and regulatory obligations in Kenya
• To report anonymised impact data to donors and partners

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

Under Kenya's Data Protection Act, 2019, we process your data on the following legal bases:

• Consent — for newsletter subscriptions and marketing communications
• Contractual necessity — for processing donations and programme participation
• Legitimate interests — for website analytics and organisational communications
• Legal obligation — where required by Kenyan law

5. Cookies

Our website uses cookies to improve your experience. These include:

• Essential cookies — required for basic website functionality
• Analytics cookies — Google Analytics (anonymous usage data, can be opted out via browser settings)

You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Data Sharing

We may share your information only with:

• Payment processors — Safaricom M-Pesa and banking partners for donation processing
• Email service providers — for newsletter delivery (Formspree or equivalent)
• Google Analytics — anonymous website usage data
• Regulatory authorities — where required by Kenyan law

All third-party processors are required to handle your data securely and in accordance with applicable data protection laws.

7. Data Retention

• Donation records: 7 years (financial compliance)
• Newsletter subscriptions: Until you unsubscribe
• Contact enquiries: 2 years
• Website analytics: 26 months (Google Analytics default)

8. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent at any time (e.g. unsubscribe from newsletters)
• Object to processing of your data
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya

To exercise any of these rights, contact us at info@petradaid.net.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data transmissions.

10. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal data from minors. Programme beneficiary data involving children is collected only as required for service delivery, with parental/guardian consent, and stored securely offline.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified on our website. The "last updated" date at the top of this page reflects the most recent revision.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your data:

PETRAD AID — Data Protection Contact
Email: info@petradaid.net
Phone: +254 728 364 009
Address: Kibra Makina Stage before Kibra Law Court, Nairobi, Kenya